Hope Lingerie | Australia & New Zealand

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FAQ

Orders

What are the delivery costs?

Free delivery Australia wide.

When should I expect my delivery to arrive?

Please allow 3 – 5 business days from the date of order.

Returns Policy

Returns are accepted within 14 days of purchase. We will offer a full refund or exchange. All other items should be returned unworn, unsoiled, intact, with tags attached, inside the original packaging for protection in transit. If the product is damaged we will be unable to process a refund. You are responsible for the postage cost and any other cost(s) associated with returning the clothing. We will offer a full refund or exchange once we have received the clothing and have determined it to be in the original (new) condition. We do no accept returns for change of mind. Please contact us at [email protected] to facilitate a return, please include the order number for reference.
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